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Birthday and patient reactivation

Reconnect with patients beyond the last visit.

Automated birthday messages and win-back invitations keep your clinic in touch with past patients and give them a clear way to return.

See it in a demo

A birthday note. A reason to return.

A personal occasion and treatment-based reactivation each get their own clinic-approved message and timing.

A personal occasion

EmailSunshine Mobile Wellness
Original clinic email design · fictional sample details.
Sunshine Mobile WellnessExample SMS conversation

Fictional patient: Jordan

Sunshine Mobile Wellness

Happy birthday, Jordan! Wishing you a lovely day from everyone at Sunshine Mobile Wellness.

Original email designs and matching SMS illustrations. No discount or treatment offer is assumed.

Two occasions, with their own message.

  • Prepare a birthday message in the clinic’s voice.

  • Define when a returning-patient invitation is appropriate.

  • Include an offer or booking link only when your clinic approves it.

A return journey suited to your practice.

We review the available contact information, timing and message content. Your clinic approves the audience and any promotional offer.

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