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Birthday and patient reactivation

Reconnect with patients beyond the last visit.

Automated birthday messages and win-back invitations keep your clinic in touch with past patients and give them a clear way to return.

See it in a demo

A birthday note. A reason to return.

A personal occasion and treatment-based reactivation each get their own clinic-approved message and timing.

A personal occasion

EmailSunshine Mobile Wellness
Original clinic email design · fictional sample details.
Sunshine Mobile WellnessExample SMS conversation

Fictional patient: Jordan

Sunshine Mobile Wellness

Happy birthday, Jordan! Wishing you a lovely day from everyone at Sunshine Mobile Wellness.

Original email designs and matching SMS illustrations. No discount or treatment offer is assumed.

Two occasions, with their own message.

  • Prepare a birthday message in the clinic’s voice.

  • Define when a returning-patient invitation is appropriate.

  • Include an offer or booking link only when your clinic approves it.

A return journey suited to your practice.

We review the available contact information, timing and message content. Your clinic approves the audience and any promotional offer.

Plan your clinic’s birthday and win-back messages.

See it in a demo